Frequently Asked Questions
Do Veluno earplugs block all sound?
No — they reduce volume while keeping sound clear and natural.
Can I still talk while wearing them?
Yes. Conversations remain clear while background noise is reduced.
What sizes are included?
Each set includes 6 silicone tip sizes (XS to XL) to ensure the perfect fit.
How do I choose the right size?
Start with medium. If it feels loose or uncomfortable, try smaller or larger sizes until you get a secure seal.
How do I clean my earplugs?
Remove the silicone tips and rinse them with warm water. Wipe the main body with a damp cloth. Let everything dry completely before reuse.
Are they reusable?
Yes — Veluno earplugs are designed for repeated use.
Can I sleep with them?
Yes, but they are primarily designed for music environments.
What is the noise reduction level?
Veluno provides approximately 18 dB noise reduction.
What is your shipping policy?
Orders are processed within 24 hours.
Delivery times:
• Standard: 4–6 business days
• Express: 1–3 business days
Do you offer returns?
Yes — we offer a 30-day return policy.
Is there a warranty?
Yes — Veluno products include a 12-month warranty against manufacturing defects.
What if they don’t fit me?
Try different tip sizes included. If issues continue, contact support.